FTA-Registered Tax Agents – Book a Free Consultation. Learn More Mon – Sat: 9:00 AM – 6:00 PM
Book Free Consultation
Legal

Privacy Policy

How we handle the information you share with us.

Last updated: 3 September 2026

This policy explains what information Nexorya Accounting & Tax Consultancy L.L.C ("we", "us") collects through this website, how it is used, and the choices available to you. It applies to this website and does not cover information collected once you become an engaged client, which is governed separately by your engagement letter and our client confidentiality obligations.

1. Information We Collect

We collect only what is needed to respond to enquiries and provide our services:

  • Information you provide — name, company name, email address, phone number, service interest and any message content submitted through our enquiry forms.
  • Technical information — browser type, device type, approximate location and pages visited, collected automatically for security and performance purposes.
  • Engagement records — where you become a client, the financial and business information necessary to deliver the agreed service, handled under the confidentiality terms of your engagement letter.

2. How We Use Your Information

  • To respond to enquiries submitted through this website
  • To provide, manage and communicate about the services you have engaged us for
  • To meet our own legal and regulatory obligations, including under UAE anti-money laundering requirements where applicable
  • To maintain the security and proper functioning of this website

3. Legal Basis for Processing

We process personal data where you have provided it for a specific purpose (such as an enquiry), where processing is necessary to perform a contract with you, or where we have a legal obligation to do so, consistent with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the UAE PDPL).

4. Sharing of Information

We do not sell personal information. It may be shared with regulatory authorities where we are legally required to do so, with service providers who support our operations under confidentiality obligations (such as our cloud accounting or email providers), and, where you have engaged us, with third parties strictly as needed to deliver the agreed service.

5. Data Retention

Enquiry information not converted into a client engagement is retained for a limited period and then deleted. Engagement records are retained for the period required under UAE commercial and tax record-keeping obligations, which extends beyond the end of the engagement itself.

6. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, and may object to certain processing. To exercise these rights, contact us using the details below.

7. Cookies

This website uses cookies necessary for its operation and, where enabled, analytics cookies to understand how the site is used. You can control cookies through your browser settings.

8. Security

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision. Material changes will be reflected on this page.

10. Contact Us

Questions about this policy or your personal information can be directed to info@nexorya.ae or to our office address listed on the Contact page.